There are many other inns that would be happy to have our business. We have family in the area and return to the Phoenix area often. We will definitely think twice before returning to this establishment. Home2 Suites by Hilton Phoenix-Tempe University Research Park at 7200 S Price Rd, Tempe, AZ 85283 - hours, address, map, directions, phone number, customer ratings and reviews. It is unfortunate that this is our memory of our stay at this facility. I would never subject my guests to these threats/hazards. If I were hosting guests in my home, this would never have been allowed to happen. I find this to be inexcusable and poorly handled. This all represented a significant health threat as well as a fire hazard. I found this situation to be most disconcerting. Across the hall, was a large bag of garbage which hadn't existed when we went to bed. When I awoke at approximately 6:00AM, I looked out and noted that the laundry, which had previously been strewn all over the hallway, was now neatly heaped up into a pile, right outside our doorway. At that time, the situation in the hallway had not been addressed. I assumed it to be to a housekeeping or maintenance staff person but I don't know as I returned to my room before she finished her call. She made no effort to remedy the situation on our end but remarked that there had been a previous complaint regarding the same issue and that she would call someone to take care of it. Shortly after we moved in, I proceeded to the front desk to inform the evening desk clerk of the situation. We were too tired to attempt to move to a different room. We had had a very long and trying day prior to our arrival due to some health concerns of my wife so we elected to stay in this room regardless. In order to get to our room, we had to step on and over piles of soiled linens. This seemed to be the source of the odor. When we rounded the corner to proceed down to our room at the end of the corridor, we discovered the corridor strewn with soiled laundry, presumably from servicing the rooms from the day/night before. ![]() When we got off the elevator, we were greeted with a rather rank odor. On the evening of 4/19 we checked in and were sent to Rm 310. My wife and I stayed at the Home2 Suites facility in Phoenix-Tempe 04/19/21.
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